At Peptide Lifestyle, your satisfaction matters to us. However, due to the nature of our products, certain restrictions apply to refunds and returns. Please review our policy carefully before making a purchase.

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Returns

To maintain product safety and hygiene, we only accept returns under the following conditions:

• The item is unopened, unused, and in its original sealed packaging.

• The return request is made within 7 days of delivery.

• The item is not marked as final sale or non-returnable.

To request a return, email us at [your support email] with your order number and reason for return. If approved, we will provide return instructions.

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Refunds

Once your return is received and inspected:

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item).

If your item was not returned in its original condition, a partial refund or denial may apply.

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Damaged, Incorrect, or Missing Items

Please inspect your order upon arrival. If the item is:

• Damaged in transit

• Incorrect

• Missing from the package

Contact us within 48 hours of delivery with photos and your order number. We will replace the item or issue a refund at no cost to you.

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Non-Returnable Items

Due to the nature of our products, the following cannot be returned:

• Opened or used items

• Peptide vials that have been removed from cold chain packaging

• Items marked as final sale

• Gift cards or digital downloads

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Shipping Returns

You are responsible for return shipping costs unless we made an error. We recommend using a trackable shipping service as we are not responsible for items lost in transit.

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Need Help?

Contact our customer care team Here